It's so easy to get sidetracked by a ringing phone, emails, an employee walking into your office… Phew, all these distractions can pull us away from our goals. I often see this problem with some of my clients. So, I've developed some tools to help you keep your objectives in focus.
Keep your goals clearly in mind
First, it seems essential to me to know where we are going with our company or organization! What are its objectives? short, medium and long termI talk about this extensively in this article Or this one .
What are your objectives? this weekI often notice that managers frequently work on emergencies. So, at the end of the week, they're completely drained and feel like they haven't accomplished anything! By keeping your objectives in mind, I guarantee you'll want to check off your accomplishments as you go.
Here is a working tool that you can use during your group meetings: Form – Weekly Group Priorities. I find it very useful to bring the entire administrative team together once a week or every two weeks. It's an excellent way to maintain good communication and keep the company's priorities in mind. Take this opportunity to highlight the team's successes and share good news!
For your own goals, I suggest this one instead: Form – Weekly Priorities Date.
You'll achieve many more short-, medium-, and long-term goals and feel more satisfied at the end of each week. That's a promise from manager Lydia!
Is your workspace inviting?
My most productive days are the ones when my desk is clear and tidy. I have my weekly goals clearly visible. I get a ton of work done on those days! When my desk is a mess with lots of papers, I feel like I don't know where to start. I also feel like there's so much to do that I'll never get it all done. So, before you get discouraged by your pile of work, take the time to clear your desk.
There's nothing wrong with closing the door for an hour or two to get into your own little world. You're likely to be much more productive. Setting aside a specific time each day for employee meetings will be appreciated.
Can your colleagues work while you're away?
If your colleagues aren't efficient because you have all the information in your head, that's not efficient at all. Being well-organized also means that even when you're not there, the world keeps turning! What can you do to lighten your workload?
- Having a file for each of the buildings under your direction, including a clear and written housekeeping estimate for each of them; You could also include work routes for each of the employees working in the building, building plans, etc.
- Having a complete employee file (full contact details, CV, skills, training received, criminal investigation results and various characteristics important to your organization.
- The warehouse for products, accessories and equipment It should be well organized so that everyone can find what they need. Inventory should be taken regularly to anticipate needs. This doesn't need to be done by you.
- Establish a list of authorized accessory products and equipment It seems essential to me to prevent each employee from ordering whatever they want, at any price. Furthermore, those authorized should have received their authorization only after their effectiveness has been verified.
Is your team competent enough?
The administration
Many entrepreneurs hire office staff "because they have no choice." In the heat of the moment, a candidate applies, they know they're not a good fit, but there's no time to look further, so they hire them anyway. Fine, but don't expect them to meet all your needs… Or perhaps your industry is evolving and your current employees no longer meet the requirements? There are excellent training programs for these kinds of people at minimal cost. You can check them out on this website. Level up, which is full of subsidized training courses on a wide range of work-related topics.
Housekeeping staff
Regarding the housekeeping staff and even the manager, CF Health We offer excellent training programs to upgrade skills. In fact, we've adapted several of these programs based on the requests we've received. I'd like to draw your attention to a few that are particularly popular:
- Housekeeping and sanitation trainingNothing beats a review of proper washing techniques, preventing cross-contamination, using the right products, accessories and washing equipment, work organization, etc. Just because someone has a few years of experience doesn't necessarily mean they know their job well.
- Spring cleaning and post-construction cleaningWhether it's washing walls or windows, or even cleaning textiles, you'll have to do this kind of work in your buildings. This generally represents a significant cost. All the more reason to want it done properly so you don't have to redo the work two or even three times.
- Floor maintenance techniquesEmployees have generally learned on the job, as they say. And that's not always the best approach. Following feedback from our participants, we decided to divide the subject into five full days so that each method can receive comprehensive instruction, including both traditional and new approaches. These techniques require a lot of practice. So, during these five days spread throughout the year, participants will have ample time to practice each method both during and after the training.
The manager
As managers, we tend to neglect ourselves, but we need to recharge just as much. Here are two training courses that participants love:
- Sales techniquesYou will learn not only how to set the right price, but also how to attract the right customers for your business. We will demonstrate several methods through various exercises. You will leave this training highly enlightened and will know exactly what needs improvement within your own organization.
- Quality control and employee managementIt's not easy to report a non-conformity to an employee. But there are methods for properly gathering the facts and communicating them to the employee in a way that they can understand.
