How to differentiate a good employee from a good housekeeping supervisor?

A supervisor holds significant power within an organization. They occupy a position that connects management and employees, as well as employees and customers. They also have a broad view of the needs of management, customers, and employees.

He will have to oversee cost control and ensure production results meet management's needs. But this largely depends on his employees.

He will have to respond to management on expected results according to the requested frequency. Let's look at his other skills together.

A housekeeping supervisor has these multiple tasks

Establish a favorable working climate

• Establish a positive work climate
• Inspiring for employees
• Reduce staff turnover rate
• Reduce absenteeism rates

He is responsible for health and safety

The supervisor is familiar with the products, equipment, and washing techniques. They will ensure they are used correctly. But as you know, some employees like to play at being budding chemists! Therefore, they will ensure that health and safety standards are respected.

He will ensure that his employees are informed and aware of health and safety regulations in an interesting and constantly updated way. To this end, when employees have been doing their job for a long time, they often become desensitized to fear. For example, I often see employees scrubbing floors with equipment whose wires are buried. But they don't realize they're working in water?!

THE Household cleaning equipment and accessories must be in good ordere. Therefore, during his supervisions, he will ensure that the electrical wiring of the equipment is compliant. That the equipment is kept clean and in good order.

Increase the skills of your staff

The supervisor will assess the skills of his staff and improve them. Assessment of the most common non-conformities could also guide him towards additional training. To achieve this, a good supervisor will need to establish an effective and fair supervision system. He will supervise all areas of the buildings and all of his employees. His timekeeping system must be fair to all employees. I note that non-compliances are very often the result of a lack of training. A simple demonstration of the technique may be enough to resolve a hygiene problem.

Promote customer satisfaction

Take, for example, a shopping center as a building. A customer whose needs are fully met will be satisfied and will return to shop there. Housekeeping is also an important aspect of customer and user satisfaction. In a shopping center, bathrooms, entrances, and other common areas must even be visited several times a day. Misdeeds can also occur in common areas. A simple quality control check is enough to ensure compliance with standards.

Let's take the example of an industrial manufacturing plant. It often happens that employees assigned to housekeeping have no knowledge of the job. It is then the team leader or supervisor who will train them. Do you realize that a lack of hygiene could lead to an increase in absenteeism due to illness?

So, now that we have seen his skills, let's see how to recognize him among our good employees.

How to recognize a good housekeeping supervisor

 

• A good housekeeping supervisor is first and foremost a competent employee!
• Listening to his teammates
• Able to see the big picture
• Sensitive to health and safety for himself and his teammates
• Pleasant to work with him.
• He has the well-being of the company at heart
• Loves a job well done.
• Able to report to management as required
• He is also someone who is honest and whom you can trust.

Don't have that perfect type of person among your employees? Before looking externally, I suggest you look internally. It's possible to train an employee to develop their skills. CF Salubrité can help you with this task.