Housekeeping training

10 non-conformities to correct

5-minute read
10 Housekeeping Deficiencies to Correct

Spring is finally here! We're longing to breathe fresh air, open windows, and do a deep clean to refresh everything. Here are 10 things you shouldn't be doing. Don't wait for your customers to complain: anticipate potential dissatisfaction and correct it quickly!

Ceiling fans

Dust-proof ventilation hatch
Dust-proof ventilation hatch

Have you noticed any dirt or black dust on and around the fan? Dust it off with

Rubbermaid Hygen Microfiber Duster
Rubbermaid Hygen Microfiber Duster

A microfiber duster. [picture] So, you will do this work without a ladder or stepladder, since you can add a handle to your tool. I suggest the Hygen™ Flexi-Wand with Dusting Sleeve (model JE029) from Rubbermaid Commercial. Note, however: order the sleeve white, much more efficient than the green one that usually comes with the tool.

 

Ceiling fan dusting

Ceiling fan dusting

And use the Unger dusting tool for dusting

Unger Fan Dusting Tool

ceiling fansManufacturer Unger

 

Stains on the walls

Stains on the walls and doors

How disappointing it is to see marks and stains on the walls and doors! Of course, it's best to remove them as you go. Besides, have you noticed that they're often located less than 4 or 5 feet from the floor? Or in a semi-circular pattern around the door handle? If you clean these areas every day, it will only take you a few minutes.

Pay particular attention to these places:

  • The half-moon shape around the handle and the door frame
  • The switches and their outline
  • The wall behind the bins, where you will sometimes find splashes of coffee or something else
  • The walls near entrances and exits, or at the corner of a row, tend to be dirtier.

Vileda Microfiber Cloths

Choose real quality microfiber such as those from Vileda. You will also find a full article about Vileda microfiber clothsYou will keep your laundry for a much longer time (more than 300 washes) in addition to being more efficient.

 

The taps

Unacceptable cleanliness of a sink

Yes, I'm one of those people who admires beautiful faucets, clean sink surrounds, and clean drains! Check and clean the backsplash behind the sink, as well as the countertop. It makes me happy to see that beauty. Because, all too often, these areas are neglected. If you want to charm me, keep your sinks and faucets clean! (Yes, yes, yes, I totally admit it, hahaha!)

Furniture storefronts

Dusty drawers and doors

A picture is worth a thousand words, isn't it? Here's the front of a wooden filing cabinet in an office. It clearly illustrates how much attention is paid to detail in this building. Yet, the fronts of furniture are also part of the furniture that needs cleaning.

Chairs and armchairs

Unwashed chair
Unwashed chair

Chairs also need regular care. In fact, pay attention to their high-risk contact points for contamination: the armrests, the frame, and the handle.

In addition, thoroughly dust the edges where dust accumulates. To do this, you could use a clean, very slightly damp cloth.

The distributors

Unwashed soap dish

Clean all sides of the soap dispensers. Also thoroughly clean the hand towel and toilet paper dispensers, including all around them. These are high-touch surfaces with a high risk of contamination and should be cleaned daily.

The sides of the urinals

Origin of smelly odors in toilets
Origin of smelly odors in toilets

(walls, floors and the entire urinal)

A urinal that requires special maintenance
A urinal that requires special maintenance

A bad smell in a bathroom usually comes from poorly cleaned walls, floors, drains, toilets, and urinals. So remember to Clean these areas with an enzyme and bacteria cleaner, which will eliminate the odor-causing bacteria.

Household appliances

Unwashed toaster
Unwashed toaster

Household appliances include the refrigerator, oven, microwave oven, and toaster.

Toaster interior never cleaned
Toaster interior never cleaned

They shouldn't have no accumulation of dirt or burnt residue. Otherwise, it means they aren't being cleaned every day. Remember to clean the exterior of the appliance, the handle, and the interior. Caution: unplug it if necessary. Finally, also clean the interior «ceiling» of the microwave oven.

The large factory sinks

Unwashed factory sinks
Unwashed factory sinks

Whether in a factory, a school or an office, there is no justification for improperly cleaning the sinks.

Clean the entire sink (the interior, the exterior, the faucets and the surrounding wallUse scouring cream or bathroom cleaner, scrubbing gently. Then rinse and dry with a microfiber cloth.

Your main cleaning equipment

Your equipment must be cleaned every shift.

The worst non-compliance is an employee who doesn't clean its own cleaning equipment and accessories. After all, how can you do a good job with dirty tools? So, after each shift, clean all your equipment and put the microfiber cloths in the wash. Then, fill your cart with sanitary supplies for the next shift.

Also rinse your bucket and leave it clean and empty! It is your responsibility to clean your equipment and work tools, and to keep your housekeeping area tidy.

What is a non-conformity?

Wikipedia This concept is well explained:

In quality management, a nonconformity is the failure to meet a requirement or a deviation from a specification, standard, or expectation. Nonconformities are usually classified as critical, major, or minor.

Provide documentation

Take the initiative: have a quality control sheet which summarizes all the work to be done. And if the people who maintain your building are not your direct employees, it might be useful to do your service provider's evaluation.

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