How happy he would be to find the perfect team easily, with a wave of a magic wand! Let's see together how to make a balanced team in 10 points.
The new employee
First of all, it is very rare to have employees who have already received significant training in our environment. Staff are often trained by other more experienced employees. This is far from ideal since the new employee is put under pressure from his first day of work. A good, experienced and stable team will be able to manage the new employee well without putting additional pressure on him.
The new employee with no experience will make many predictable mistakes.
- He will return to the janitorial room several times because he has not set up his janitorial cart efficiently;
- The employee will be disorganized and may take up to 3 times longer than an experienced employee
- The use of the products could cause problems: mixing two products together, cleaning causing cross-contamination, using a product on an unsuitable surface, etc.
- The employee may not know what to do because he or she has not been given basic instructions.
The experienced employee
Employees who have learned the regular routine should be able to count on continuous training. These employees could shake up the institution with their comments and suggestions. As much as this could be irrelevant, it could be a source of improvement for the institution. Let's keep our ears open!
There are many ways to make an employee happy, including allowing them to learn and possibly move up the ranks. Additionally, creating a positive work environment, where communication is open and ideas are valued, contributes greatly to employee satisfaction. Ultimately, a happy employee is more motivated, more productive, and more engaged in their daily tasks, which benefits the entire team and the institution.
The team leader
The team leader is the employee who has benefited from several training courses in recent years and who has acquired significant experience. He is a reference for his employees. Even if he has acquired relevant experience and received several training courses, the team leader nevertheless needs to develop certain skills. Managing a team is about more than telling others what to do.
- The team leader needs to develop positive, collaborative leadership with the ability to motivate.
- Developing effective communication is essential. He must be able to express himself clearly and concisely.
Building the Perfect, Balanced Housekeeping Team in 10 Points
- A little bit of everything! To have a healthy team, it takes a majority of stable employees, with medium to good experience. With a maximum of 5% of new employees. By having this balance, it will be possible to make an effective companionship.
- A well-structured welcome training. This could include the following points:
- Detailed site visit, including housekeeping premises
- Training on household cleaning products
- Training on recommended maintenance techniques
- A written work route, mixed with a companionship of one to five days, depending on the complexity of the task.
- Introduction to internal rules.
- Continuing education throughout the yearThis will allow employees to renew themselves and stay motivated.
- Quality control noted according to an equal criteria grid for all employees. This will allow us to see the strengths and areas for improvement. These latter areas can be the subject of additional training to give the employee the chance to continually improve.
- Promote a respectful communication, which allows everyone to flourish.
- Promote the collaborative and positive work. We can work together and grow as well. If a team learns to collaborate, during a difficult event, it will be able to get through it more easily.
- What to say about a team spirit developed during fun activities such as a trip to the sugar shack, an obstacle course, a team dinner, a brainstorming activity, etc.
- A team leader with positive leadership having the qualities of being egalitarian, communicative, positive, motivating, unifying.
- A open-mindedness to hearing everyone's ideas. What could be more motivating than being able to improve with ideas that come from within.
- Recognize each other's strengths in a timely manner. Housekeeping is a physical job and not always easy. A little pat on the back from an employee who has done a good job is always nice.
