{"id":18807,"date":"2023-05-29T13:09:21","date_gmt":"2023-05-29T17:09:21","guid":{"rendered":"https:\/\/cfsalubrite.com\/?p=18807"},"modified":"2026-01-29T00:45:56","modified_gmt":"2026-01-29T05:45:56","slug":"actitud-profesional-en-el-servicio-de-limpieza","status":"publish","type":"post","link":"https:\/\/cfsalubrite.com\/es\/lattitude-professionnelle-en-entretien-menager\/","title":{"rendered":"Actitud profesional en el servicio de limpieza"},"content":{"rendered":"<p>\u00daltimamente, he visto varias publicaciones en redes sociales que me han llamado la atenci\u00f3n en relaci\u00f3n con la profesionalidad. El personal de limpieza, en particular, necesita inspirar confianza. Esta entrada de blog trata sobre profesionalidad, uniformes e instalaciones de limpieza.<\/p>\n<h2>C\u00f3mo dirigirse a un cliente<\/h2>\n<p data-start=\"741\" data-end=\"1030\">Nosotros favorecemos el <strong data-start=\"762\" data-end=\"777\">discurso formal<\/strong> En lugar de usar el pronombre informal &quot;tu&quot;, dado que se trata de una relaci\u00f3n profesional, no familiar. Si bien con el tiempo el v\u00ednculo entre empleado y cliente se fortalecer\u00e1, nunca se deben usar t\u00e9rminos propios del \u00e1mbito familiar o de amistad.<\/p>\n<p data-start=\"1032\" data-end=\"1070\"><strong data-start=\"1032\" data-end=\"1068\">Ejemplos de t\u00e9rminos que se deben evitar:<\/strong><\/p>\n<ul data-start=\"1071\" data-end=\"1145\">\n<li data-start=\"1071\" data-end=\"1088\">\n<p data-start=\"1073\" data-end=\"1088\">\u00ab&quot;Oye, cosa&quot;\u00bb<\/p>\n<\/li>\n<li data-start=\"1089\" data-end=\"1103\">\n<p data-start=\"1091\" data-end=\"1103\">\u00ab&quot; Querida &quot;\u00bb<\/p>\n<\/li>\n<li data-start=\"1104\" data-end=\"1115\">\n<p data-start=\"1106\" data-end=\"1115\">\u00ab&quot;Hombres&quot;\u00bb<\/p>\n<\/li>\n<li data-start=\"1116\" data-end=\"1145\">\n<p data-start=\"1118\" data-end=\"1145\">Cualquier otro t\u00e9rmino coloquial<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1147\" data-end=\"1393\">El intercambio debe limitarse a saludos sencillos como &quot;Hola&quot; o &quot;Buenas noches&quot;. Si te encuentras con clientes durante tu jornada laboral, recuerda que probablemente est\u00e9n ocupados y no tengan ganas de conversar.<\/p>\n<h2>\u00bfUniforme o no?<\/h2>\n<p>Por mi parte, <strong data-start=\"1452\" data-end=\"1484\">El uniforme es esencial<\/strong>. El personal de limpieza puede ser requerido en cualquier momento para ingresar a oficinas o acceder a espacios semiprivados. El uniforme debe identificar claramente el puesto y la empresa, por ejemplo: &quot;Limpieza&quot; o &quot;Higiene y Saneamiento&quot;, con o sin logotipo.<\/p>\n<h3>Las ventajas del uniforme<\/h3>\n<ul>\n<li data-start=\"1797\" data-end=\"1851\">\n<p data-start=\"1799\" data-end=\"1851\">C\u00f3digo de vestimenta uniforme para todos los empleados.<\/p>\n<\/li>\n<li data-start=\"1852\" data-end=\"1897\">\n<p data-start=\"1854\" data-end=\"1897\">Prendas de vestir dise\u00f1adas exclusivamente para el trabajo.<\/p>\n<\/li>\n<li data-start=\"1898\" data-end=\"1939\">\n<p data-start=\"1900\" data-end=\"1939\">Identificaci\u00f3n clara del puesto ocupado<\/p>\n<\/li>\n<li data-start=\"1940\" data-end=\"1979\">\n<p data-start=\"1942\" data-end=\"1979\">Inspira respeto por la profesi\u00f3n.<\/p>\n<\/li>\n<li data-start=\"1980\" data-end=\"2065\">\n<p data-start=\"1982\" data-end=\"2065\">Refuerza la confianza p\u00fablica (por ejemplo, al identificar a un intruso en una escuela).<\/p>\n<\/li>\n<li data-start=\"2066\" data-end=\"2115\">\n<p data-start=\"2068\" data-end=\"2115\">Orgullo y sentimiento de pertenencia al equipo.<\/p>\n<\/li>\n<\/ul>\n<h2>El uniforme de limpieza<\/h2>\n<figure id=\"attachment_18808\" aria-describedby=\"caption-attachment-18808\" style=\"width: 1100px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-18808 size-full\" src=\"https:\/\/cfsalubrite.com\/wp-content\/uploads\/Luniforme-dentretien-menager.png\" alt=\"El uniforme de limpieza\" width=\"1100\" height=\"300\" srcset=\"https:\/\/cfsalubrite.com\/wp-content\/uploads\/Luniforme-dentretien-menager.png 1100w, https:\/\/cfsalubrite.com\/wp-content\/uploads\/Luniforme-dentretien-menager-600x164.png 600w, https:\/\/cfsalubrite.com\/wp-content\/uploads\/Luniforme-dentretien-menager-150x41.png 150w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><figcaption id=\"caption-attachment-18808\" class=\"wp-caption-text\">El uniforme de limpieza<\/figcaption><\/figure>\n<h3>El uniforme de limpieza: seg\u00fan el contexto<\/h3>\n<p data-start=\"2177\" data-end=\"2228\">Aqu\u00ed hay algunos ejemplos dependiendo del tipo de entorno:<\/p>\n<p data-start=\"2230\" data-end=\"2257\"><strong data-start=\"2230\" data-end=\"2255\">Mantenimiento residencial<\/strong><\/p>\n<ul data-start=\"2258\" data-end=\"2365\">\n<li data-start=\"2258\" data-end=\"2326\">\n<p data-start=\"2260\" data-end=\"2326\">El delantal cambiaba seg\u00fan la presencia de animales o alergias.<\/p>\n<\/li>\n<li data-start=\"2327\" data-end=\"2365\">\n<p data-start=\"2329\" data-end=\"2365\">Guantes de nitrilo seg\u00fan sea necesario<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2367\" data-end=\"2424\"><strong data-start=\"2367\" data-end=\"2422\">Trabajos especiales (industriales, exteriores, interiores)<\/strong><\/p>\n<ul data-start=\"2425\" data-end=\"2776\">\n<li data-start=\"2425\" data-end=\"2475\">\n<p data-start=\"2427\" data-end=\"2475\">Uniforme duradero, transpirable y de manga larga<\/p>\n<\/li>\n<li data-start=\"2476\" data-end=\"2538\">\n<p data-start=\"2478\" data-end=\"2538\">Pantalones cortos o bermudas <strong data-start=\"2495\" data-end=\"2507\">prohibido<\/strong> Por razones de seguridad<\/p>\n<\/li>\n<li data-start=\"2539\" data-end=\"2724\">\n<p data-start=\"2541\" data-end=\"2598\">Posibles equipos de protecci\u00f3n individual (EPI):<\/p>\n<ul data-start=\"2601\" data-end=\"2724\">\n<li data-start=\"2601\" data-end=\"2641\">\n<p data-start=\"2603\" data-end=\"2641\">Guantes de nitrilo o guantes de trabajo<\/p>\n<\/li>\n<li data-start=\"2644\" data-end=\"2680\">\n<p data-start=\"2646\" data-end=\"2680\">Botas o zapatos de seguridad<\/p>\n<\/li>\n<li data-start=\"2683\" data-end=\"2724\">\n<p data-start=\"2685\" data-end=\"2724\">Casco, gafas protectoras, tapones para los o\u00eddos<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"2725\" data-end=\"2776\">\n<p data-start=\"2727\" data-end=\"2776\">El equipo de protecci\u00f3n personal (EPP) restante depende de la tarea que se vaya a realizar.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2778\" data-end=\"2804\"><strong data-start=\"2778\" data-end=\"2802\">Entrevista de ventas<\/strong><\/p>\n<ul data-start=\"2805\" data-end=\"2864\">\n<li data-start=\"2805\" data-end=\"2864\">\n<p data-start=\"2807\" data-end=\"2864\">Uniforme profesional y transpirable con identificaci\u00f3n.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2866\" data-end=\"2889\"><strong data-start=\"2866\" data-end=\"2887\">edificios sanitarios<\/strong><\/p>\n<ul data-start=\"2890\" data-end=\"3061\">\n<li data-start=\"2890\" data-end=\"2938\">\n<p data-start=\"2892\" data-end=\"2938\">Uniforme del tipo &quot;trabajador sanitario&quot;\u00ab<\/p>\n<\/li>\n<li data-start=\"2939\" data-end=\"2972\">\n<p data-start=\"2941\" data-end=\"2972\">El uso de guantes de nitrilo es obligatorio.<\/p>\n<\/li>\n<li data-start=\"2973\" data-end=\"3005\">\n<p data-start=\"2975\" data-end=\"3005\">Otros EPI dependiendo de los riesgos<\/p>\n<\/li>\n<li data-start=\"3006\" data-end=\"3061\">\n<p data-start=\"3008\" data-end=\"3061\">U\u00f1as cortas, sin u\u00f1as artificiales ni Kutex.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3063\" data-end=\"3106\"><strong data-start=\"3063\" data-end=\"3104\">Industria alimentaria o farmac\u00e9utica<\/strong><\/p>\n<ul data-start=\"3107\" data-end=\"3365\">\n<li data-start=\"3107\" data-end=\"3150\">\n<p data-start=\"3109\" data-end=\"3150\">Uniforme que cubre mu\u00f1ecas y tobillos<\/p>\n<\/li>\n<li data-start=\"3151\" data-end=\"3233\">\n<p data-start=\"3153\" data-end=\"3233\">Llevar una bata sobre el uniforme, redecilla para el cabello y barba si es necesario.<\/p>\n<\/li>\n<li data-start=\"3234\" data-end=\"3303\">\n<p data-start=\"3236\" data-end=\"3303\">Es obligatorio el uso de guantes de nitrilo y botas o zapatos de seguridad.<\/p>\n<\/li>\n<li data-start=\"3304\" data-end=\"3365\">\n<p data-start=\"3306\" data-end=\"3365\">No se permiten joyas, u\u00f1as cortas ni u\u00f1as artificiales.<\/p>\n<\/li>\n<\/ul>\n<h2>Mantenimiento de equipos, accesorios y sala de limpieza.<\/h2>\n<p data-start=\"3428\" data-end=\"3645\">Una de las no conformidades m\u00e1s frecuentes observadas durante las inspecciones es la condici\u00f3n <strong data-start=\"3514\" data-end=\"3528\">deplorable<\/strong> \u00e1rea de mantenimiento y equipos. Es imperativo restaurar un <em><a href=\"https:\/\/cfsalubrite.com\/es\/reintroducir-una-cultura-de-limpieza-y-orden\/\"><strong data-start=\"3603\" data-end=\"3642\">cultura de limpieza y orden<\/strong>.<\/a><\/em><\/p>\n<p data-start=\"3647\" data-end=\"3854\">Sin embargo, es necesario planificar <strong data-start=\"3678\" data-end=\"3696\">locales adecuados<\/strong> No siempre se trata de una cuesti\u00f3n de orden y limpieza. A menudo, los empleados no act\u00faan de mala fe: el problema es estructural u organizativo.<\/p>\n<p data-start=\"3856\" data-end=\"4023\">En el futuro, es esencial que <strong data-start=\"3889\" data-end=\"3945\">gerentes, empleados, distribuidores y fabricantes<\/strong> trabajar juntos para mejorar la higiene y la limpieza de los edificios.<\/p>\n<p>Tenga en cuenta que este art\u00edculo tambi\u00e9n sigue este blog sobre el<em><strong><a href=\"https:\/\/cfsalubrite.com\/es\/etica-en-la-limpieza\/\">\u00e9tica en la limpieza<\/a><\/strong><\/em>. Adem\u00e1s, el <em><strong>Montmorency College ha desarrollado una lista de cualidades o actitudes profesionales buscadas por los reclutadores<\/strong><\/em>. Estoy publicando esta lista para seguir alimentando esta discusi\u00f3n.<\/p>\n<p>chrome-extension:\/\/efaidnbmnnnibpcajpcglclefindmkaj\/https:\/\/www.cmontmorency.qc.ca\/wp-content\/uploads\/2018\/11\/Liste-qualites-professionnelles.pdf<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00daltimamente, he visto varias publicaciones en redes sociales que me han llamado la atenci\u00f3n en relaci\u00f3n con la actitud profesional. El personal de limpieza, en particular, necesita inspirar confianza. Esta entrada de blog trata sobre la actitud\u2026<\/p>","protected":false},"author":1,"featured_media":18811,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[550,24],"tags":[],"class_list":["post-18807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-organisation-des-travaux","category-ressources-humaines"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L&#039;attitude professionnelle en entretien m\u00e9nager - CF Salubrit&eacute;<\/title>\n<meta name=\"description\" content=\"L\u2019entretien m\u00e9nager doit inspirer confiance. 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