{"id":9031,"date":"2018-12-15T01:27:36","date_gmt":"2018-12-15T05:27:36","guid":{"rendered":"https:\/\/cfsalubrite.com\/?p=9031"},"modified":"2020-12-01T12:20:34","modified_gmt":"2020-12-01T16:20:34","slug":"barriers-to-communication","status":"publish","type":"post","link":"https:\/\/cfsalubrite.com\/en\/les-obstacles-a-la-communication\/","title":{"rendered":"Obstacles to communication"},"content":{"rendered":"<p>Have you ever found yourself caught in a conversation where everything is going wrong? Where everything you say is misunderstood by the other person, or where everything the other person says shocks you, and you can&#039;t explain it? Let&#039;s take a look at the barriers to communication and what we can do to improve our relationships with others and with ourselves.<\/p>\n<h2>The first obstacle to communication is ourselves!<\/h2>\n<blockquote>\n<p style=\"text-align: center;\"><span style=\"font-size: 12pt; color: #993366;\"><em>Harmony between what you think, what you say and what you do<\/em><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #993366;\">Gandhi<\/span><\/p>\n<\/blockquote>\n<p>Have you noticed that when we have an emotion (anger, concern, sadness, etc.) and we go to talk to an employee without stopping, the conversation can turn sour? Emotions are there to help us grow and they need our attention. Otherwise, they risk taking over our interactions with others. So, even before going to meet with an employee, it&#039;s best to take care of our own emotions. It doesn&#039;t have to be long. Just a few minutes can be enough to become aware.<\/p>\n<h2><span class=\"acoda_link_hover_color\">To become aware is <span style=\"color: #993366;\">take responsibility.<\/span><\/span><\/h2>\n<p>Just becoming aware of the emotion that is inside you will make you relax. Because identifying our emotion gives us the power to act, we can take responsibility for our own happiness. Taking responsibility makes all the difference between <strong>TO UNDERGO<\/strong> And<strong> ACT<\/strong>. It seems easy to become aware of our emotions and feelings, but it requires practice. I&#039;ll share with you a little trick that I used when I was starting out. Every time I went to the bathroom, to wash my hands, I became aware of my feelings. Sometimes I was excited, engaged, or calm. And other times I was bored, tired, stressed, etc. In the beginning, it took a lot of time, but it quickly became a pleasant, quality time alone with myself.<\/p>\n<h2>2nd obstacle to communication:\u00a0 <span style=\"color: #993366;\">The judgments<\/span><\/h2>\n<p>Judgments are based on the interpretation of reality. But how can we ensure that we don&#039;t fall into judgments? By basing ourselves solely on the <strong>FACTS, incontestable by all<\/strong>. What could we say about the following photo? What do we know? Can you guess how this person is feeling?<\/p>\n<figure id=\"attachment_9035\" aria-describedby=\"caption-attachment-9035\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-9035 size-medium\" src=\"https:\/\/cfsalubrite.com\/wp-content\/uploads\/2018\/12\/Que-ressent-cette-personne-600x409.jpg\" alt=\"How does this person feel?\" width=\"600\" height=\"409\" srcset=\"https:\/\/cfsalubrite.com\/wp-content\/uploads\/2018\/12\/Que-ressent-cette-personne-600x409.jpg 600w, https:\/\/cfsalubrite.com\/wp-content\/uploads\/2018\/12\/Que-ressent-cette-personne-768x523.jpg 768w, https:\/\/cfsalubrite.com\/wp-content\/uploads\/2018\/12\/Que-ressent-cette-personne-1174x800.jpg 1174w, https:\/\/cfsalubrite.com\/wp-content\/uploads\/2018\/12\/Que-ressent-cette-personne.jpg 1920w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-9035\" class=\"wp-caption-text\">How does this person feel?<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>The only thing that can be done <strong>AFFIRM<\/strong>, is that Annie is sitting on a park bench, alone, and she is holding her forehead with her hand. That doesn&#039;t give much information, does it? If we have a hunch that she is feeling unwell, we can always check with Annie. She can then, if she wishes, correct our perception.<\/p>\n<h2><span style=\"color: #000000;\">Think and listen, find the solution for the other<\/span><\/h2>\n<p>Sometimes when you see two people arguing, you see one respond to the other without actually listening. Neither listens to the other. In fact, they listen so they can respond.<\/p>\n<h3><span style=\"color: #000000; font-size: 12pt;\">Listening is the greatest gift we can give to another. But what does it mean to truly listen?<\/span><\/h3>\n<ul>\n<li>First, be silent<\/li>\n<li>Listen to others with respect, without judgment<\/li>\n<li>And without thinking about his place. How detestable it is to receive advice when you haven&#039;t asked for it!<\/li>\n<\/ul>\n<h3><span style=\"font-size: 12pt; color: #000000;\">Listening is not:\u00a0<\/span><\/h3>\n<ul>\n<li>Interrupt<\/li>\n<li>Ask questions to learn more<\/li>\n<li>Giving advice: \u201cYou should do this and that\u2026\u201d<\/li>\n<li>Make a judgment<\/li>\n<li>Bringing things back to oneself: \u201cWell, I\u2019m better, but\u2026\u201d<\/li>\n<li>Think at the same time about what you should answer<\/li>\n<\/ul>\n<h4>The next time you have to meet with an employee, partner, or colleague, try this technique:<\/h4>\n<ol>\n<li><strong>Determine how you feel<\/strong>What emotion are you experiencing? <strong>Take responsibility<\/strong> of your happiness. Is there anything you can do to reduce your anxiety, worry, or other feelings?<\/li>\n<li><strong>Take the time<\/strong> to do this exercise<\/li>\n<li>Go meet the person you were meant to meet <strong>taking care to really listen<\/strong>.<\/li>\n<\/ol>\n<h5 style=\"text-align: center;\"><span style=\"color: #000000;\">If you want to improve your communication skills, this training will be able to fully support you: <\/span><\/h5>\n<h5 style=\"text-align: center;\"><a href=\"https:\/\/cfsalubrite.com\/en\/cfs-training\/be-an-exceptional-leader\/\">Being an exceptional leader<\/a>.<\/h5>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Have you ever been caught in a conversation where everything goes wrong? Where everything you say is misunderstood by the other person, or even\u2026<\/p>","protected":false},"author":1,"featured_media":9032,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[24],"tags":[5143,5144],"class_list":["post-9031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ressources-humaines","tag-communication","tag-ecouter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les obstacles \u00e0 la\u00a0communication - CF Salubrit&eacute;<\/title>\n<meta name=\"description\" content=\"Vous est-il d\u00e9j\u00e0 arriv\u00e9 d&#039;\u00eatre pris dans une conversation o\u00f9 tout va tout de travers? 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