Your customer's happiness
Customer experience encompasses all the feelings and emotions a customer may experience through the sale of our products and services. These feelings also concern:
- The layout of your building,
- Cleanliness,
- The beauty of the packaging,
- Delivery,
- Billing,
- Customer contact as much as
- his experience through the web.
Each of your employees has a share of responsibility in your customer's happiness. It is still necessary that each employee is aware of this and that they can make a positive difference. This workshop is aimed at work teams who want to do better and take part in the success of the company.
Through various exercises and awareness-raising activities, your organization or business will be better off after this process.
